Shipping Policy

At SAFEKO, we work to process and ship orders as quickly and accurately as possible.

Order Processing

Most orders are processed within 1–3 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.

Large orders, wholesale orders, or orders requiring additional verification may take slightly longer to prepare. You will receive an email confirmation with tracking information once your order has shipped.

Shipping Rates and Delivery Estimates

Shipping options, rates, and estimated delivery times are displayed at checkout based on your order size and shipping address.

Delivery estimates begin after your order has been processed and transferred to the shipping carrier. Carrier delays caused by weather, holidays, or other circumstances outside of our control may occasionally occur.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking number. Please allow up to 24 hours for the tracking information to update.

Address Changes and Order Modifications

Please review your shipping address carefully before submitting your order.

To request an address change or order modification, contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has entered the fulfillment process or has already shipped.

Incorrect, Missing, or Damaged Items

Please inspect your shipment upon delivery. If an item is damaged, missing, or incorrect, contact us promptly with your order number and photos of the shipment, packaging, and items received. Our customer service team will review the issue and assist you.

Packages Marked as Delivered

If your tracking information shows that your package was delivered but you cannot locate it, please first check around the delivery area, ask members of your household or staff, and contact the shipping carrier.

If you still cannot locate the package, contact us so we can review the shipment details with you.

Shipping Availability

Available shipping destinations are shown during checkout. If your address is not accepted at checkout or you have a question about placing a large or special-order shipment, please contact our customer service team before ordering.

Contact Us

For shipping questions, please contact:

SAFEKO Customer Support
Email: CS@Safeko.com
Phone: (904) 448-9387